I would be happy to assist you today in this matter. In addition, items refunded by iTunes Store support will not appear on your Purchased page. Please see this webpage for instructions: You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated. I work Tuesday to Saturday 7: I hope that you continue to enjoy the iTunes Store. I'm sorry for any inconvenience this may have caused.
I see from your email that you are missing some of your purchased applications and you would like to know how to recover them. Before I can do this, however, Apple requires that you provide the following for security reasons: This article explains how to create and maintain an up-to-date backup of your iTunes library: I can definitely appreciate how eager you are to get this all sorted out. I know you must be eager to have this issue resolved, and I would be more than happy to help you out with this today. Have a great day! I've send massage to but users only recomend me to connect to support. I work Mon - Wed,Fri,Sat at 8: Please feel free to contact us if you experience any issues in this concern and any suggestions on our products and services. This is Prashanth, I will be assisting your concern today. In addition, items refunded by iTunes Store support will not appear on your Purchased page. Thank you for allowing me the opportunity to assist you. Apple ID Support After you reset the password, try to log in again. I hope that using Network Diagnostics helps you to reestablish your connection to the iTunes Store. You can download your previously purchased applications at no extra charge from your Purchased page. Please note that Apple does not offer protection for the loss of data from your hard disk, so I recommend that you back up your iTunes library as soon as possible and thereafter on a regular basis. Now follow these steps to use Network Diagnostics: Meeting and exceeding your expectations are my top priorities. Thank you very much for being part of the iTunes Store family, Peter, and I hope you have a great day. Unfortunately, if this application does not appear in your Purchased page but appears on the store, this means that the provider has made modifications to the app and the original version that you purchased is no longer available. Please don't hesitate to contact me back if you require further assistance with this issue. I work Tuesday to Saturday 7: Thank you for your understanding. Please see this webpage for instructions: Have a great day. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
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